Are all classes available for booking via the app?
Some classes are only exclusively for members only and is not bookable for non-members. Not all classes require booking through the app.
For those classes, just click on the Interested button to save the class schedule into your calendar as a reminder. This action does not guarantee you a spot in the class. You still need to walk-in to the class to secure a spot for yourself on a first come, first served basis.
How do I start booking my spot through the app?
Please follow these steps:
1) Download Fitness First Asia or Celebrity Fitness Asia app through App Store / Play Store
2) Sign in / Sign up as a member / guest by entering your email address (For members, please use the email provided when you joined the club), create your own password (for first time login only) and select your country.
3) Non-members will need to fill up their details to register.
4) Click on Class Topic and search for one of our classes scheduled and click on the "Book" button.
5) Your class is now booked.
Is the app available for booking daily?
Yes, the app is available for online booking 24/7 daily.
How many classes or gym floor access can i book per day?
To allow other members an opportunity to train, please only book one (1) gym floor access and one (1) class slot per day.
How far in advance can I book a spot in a class?
Classes are open for booking 46 hours in advance prior to class start time. Booking acceptance is 24/7 every day.
What if the class I wish to sign up for is full?
While we are working on additional feature to support a waiting list concept in the app, members may walk into the club to try for in-club group exercise class registration. In-club registration opens 30 minutes before class. Members can book up to 5 minutes before class.
How do I cancel my bookings?
On the Home screen click on Bookings > Upcoming > Click on the class you want to cancel > Click on 'Cancel booking'.
If you are a paying guest or member going to a higher tier club:
- Class booking cancellation done more than 1 hour before the class starts
- Class booking cancellation done less than 1 hour before the class starts
Can I attend a class if I haven’t booked a spot?
Members may walk into the club to try for in-club group exercise class registration. In-club registration opens 30 minutes before class.
5 minutes before a class starts, our staff members will start releasing spots available for all members, subject to availability.
Can I book a spot for a friend?
You are only able to book a spot for yourself. If your friend or family member would like to purchase a class access, they will need to download the app and register on the app before they can proceed to buy the class access.
Note that access to classes will be available only based on first come, first served basis (subject to walk in capacity allocated per class).
Where can I view my class bookings?
In the Home screen, click on Bookings in the menu bar at the bottom. This will take you to your upcoming and past classes.
How soon should I arrive before the scheduled class starts?
Class check-in opens at reception 30 minutes prior to class and closes 5 minutes before class.
If I’ve already booked my spot in a class through the app, do I still need to register/verify my attendance at the club?
You will need to verify your booking at our Front of House when you check-in.
Can I purchase a daily pass for my friend or family member?
In order to continue to mitigate the health risks surrounding COVID-19 and to observe sufficient social distancing, we regret to inform you that gym access and classes are members-only at this time.